What is the difference between customer portals and partner communities?

Customer portals focus on ticket filing, knowledge lookup, and account self-service. Partner communities provide channel distributors and brokers access to lead distribution, deal registration, CPQ quoting, and joint marketing funds.

What licenses are required for Experience Cloud?

Salesforce offers Customer Community, Customer Community Plus, and Partner Community login-based or member-based licenses depending on role security requirements and user volume.

Can Experience Cloud sites be fully customized to our corporate brand?

Yes. Experience Cloud supports custom themes, CSS, Lightning Web Components, and corporate domain URLs (e.g., portal.yourcompany.com) matching your exact brand guidelines.

Is data displayed in Experience Cloud secure from unauthorized access?

Yes. Experience Cloud leverages Salesforce enterprise sharing rules, external user profiles, and field-level security to ensure external users only see data they are explicitly permitted to view.

Portals & Digital Communities

Experience Cloud

Portals and digital experiences for customers, partners, and employees.

Schedule Experience Cloud demo All solutions

Product team designing branded customer self-service communities and partner portalsMaxovate Certified Delivery

24/7

Self-Service Availability

50%

Fewer Repetitive Emails

Partner Deal Registrations

Built for measurable business transformation

We build Experience Cloud sites that extend CRM beyond the login wall—partner portals, customer communities, and employee hubs grounded in Salesforce data.

Measurable Business Outcomes

Partner and customer self-service available 24/7
Branded, intuitive digital experiences built on core Salesforce data
Significant reduction in manual email and spreadsheet handoffs
Accelerated partner channel deal registrations and visibility

Deploy Experience Cloud with Maxovate

Core Capabilities

What we configure for your teams

Enterprise architecture tailored to your sales, service, or customer operations.

Partner Relationship Management (PRM)

Enable distributors and brokers to register deals, track inventory, and claim co-op funds seamlessly.

Customer Account & Billing Portals

Secure self-service spaces where customers manage subscriptions, pay invoices, and view order history.

Custom Lightning Web Components

Pixel-perfect, responsive digital interfaces adhering to your brand design guidelines.

Granular Security & Profile Access

Enterprise sharing rules and permission sets safeguarding internal data while offering external freedom.

Need a multi-cloud architecture review?

We review how Sales Cloud, Service Cloud, and Data Cloud connect with your data lakes.

Schedule a cross-cloud scoping call →

Solution FAQ

Frequently Asked Questions on Experience Cloud

Common questions and clear answers regarding Experience Cloud features, integrations, and deployment.

Experience Cloud is used to create external-facing digital portals—such as customer help centers, partner deal-registration portals, patient hubs, or vendor marketplaces—powered by live Salesforce data.

Explore More

Ready to transform with Experience Cloud?

Connect with our multi-cloud architecture experts to plan your deployment or demo our solutions.

Schedule a consultation →Explore services →